Nicole was wonderful to work with! I felt comfortable asking her all sorts of questions, which she answered with patience and grace. She let us know what was going to happen before it happened so I felt more at ease and prepared. Now I’m sitting writing this in a house I’ve dreamed of owning! Thank you, Nicole.
Nicole was top of the Line and ready to answer any questions at any time of the day! Being a first time home buyer i was super new to the process, she made everything extremely easy to understand and whenever she sent me an email she would follow up with a phone call conversation to make sure I completely understood what was happening! Very clear directions and understanding! She made this process extremely easy for me and I couldnâ€™t be more happy with how it all went! I couldnâ€™t ask for someone better!
Nicole was recommended to us by our realtor, and she did an amazing job. She was informative, responsive and always made sure we understood the options available to us. Even when there was an unexpected complication because of title issues, Nicole and her team kept cool and worked tirelessly to keep us protected and get the mortgage for our first home.
My husband and I recently purchased our first home in downtown Boston. We were referred to Nicole by our Realtor; she had said Nicole was great with first time homebuyers and had a great pulse on all the options out there. Naturally we were intimidated by the whole mortgage process and wanted to make sure we understood all our options. After I reached out Nicole, was so quick to respond and immediately set up a call with us to introduce herself. Not only was she extremely friendly but she was also very knowledgeable on the entire mortgage process. Nicole simplified a very complicated process but made sure we never missed a detail. She had presented a few great loan options and walked us through all the specifics. Once we ultimately landed on a product that best matched our situation, Nicole and her team at Metro Credit Union helped us get all the paperwork together and processed correctly. We also felt in the loop in where we were in the process. Weâ€™re so happy we chose to work with Nicole for our mortgage. We would definitely recommend her to anyone looking for a mortgage in the Boston area.